Terms of Service

1. Acceptance of These Terms

By accessing or using PrimeBoost Nigeria, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use the website or its services.

2. About PrimeBoost

PrimeBoost Nigeria provides social media promotion services for supported social platforms. Available services, pricing, minimum order quantities and estimated delivery times are displayed on the website and may change from time to time.

3. Customer Accounts

Some PrimeBoost services require a customer account. You are responsible for providing accurate information and keeping your login credentials secure.

You are responsible for activity carried out through your account unless the activity resulted from unauthorized access that was not caused by your failure to protect your credentials.

4. Orders

Before placing an order, customers should carefully review the selected service, target information, quantity, price and other requirements.

An order may not always be changed or cancelled after processing has started. Customers should contact support as soon as possible if an order contains incorrect information.

5. Pricing and Payments

PrimeBoost displays service prices in Nigerian Naira (₦). Prices may change without prior notice, but the applicable price shown when an order is confirmed will normally apply to that order.

Available payment methods are presented during the applicable payment or wallet-funding process.

6. Wallet Balances

Where PrimeBoost provides wallet functionality, funds added to a customer wallet may be used for eligible services available through the platform.

Customers should verify the amount and payment details before confirming a wallet transaction.

7. Service Delivery

Estimated delivery or start times are provided for guidance and may vary depending on the service, order quantity, platform conditions and provider availability.

A displayed estimated delivery time is not necessarily a guarantee of completion at an exact time.

8. Customer Responsibilities

Customers must provide accurate information required to process an order and must have the appropriate rights or authorization to use the social media account, profile, page, channel or content associated with an order.

Customers should not provide passwords or other unnecessary sensitive login credentials through standard order forms.

9. Prohibited Use

You must not use PrimeBoost to engage in unlawful activity, fraud, harassment, impersonation, unauthorized access, distribution of malicious software, or activity that violates applicable laws or the rules of a relevant social media platform.

10. Platform Rules

Social media platforms have their own terms, policies and enforcement systems. Customers are responsible for understanding and complying with the rules applicable to their accounts and content.

PrimeBoost does not guarantee that using a promotion service will prevent a social media platform from changing, restricting or suspending an account.

11. Refunds and Order Issues

Refunds, cancellations and order-related resolutions are handled according to the PrimeBoost Refund Policy and the circumstances of the individual order.

Customers who experience an issue should contact support and provide their order details so the matter can be reviewed.

12. Intellectual Property

The PrimeBoost website, branding, logos, graphics, text and original website content are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute or commercially exploit PrimeBoost content without appropriate authorization.

13. Third-Party Services

PrimeBoost may rely on third-party providers for services such as payment processing, authentication, hosting, communications, analytics and service fulfillment.

Third-party services may have their own terms and policies.

14. Service Availability

We aim to keep PrimeBoost available and operational, but we cannot guarantee uninterrupted access to the website or every service at all times.

Services may temporarily become unavailable because of maintenance, technical issues, provider limitations or other circumstances outside our reasonable control.

15. Limitation of Liability

To the extent permitted by applicable law, PrimeBoost is not responsible for losses resulting from circumstances outside its reasonable control, including changes to third-party platforms, account restrictions imposed by those platforms, network interruptions or third-party service failures.

16. Termination

PrimeBoost may restrict or suspend access to an account where there is reasonable evidence of fraud, abuse, unauthorized activity, violation of these Terms, or other prohibited use.

17. Changes to These Terms

PrimeBoost may update these Terms of Service from time to time. Updated terms will be published on this page together with a revised update date.

18. Contact PrimeBoost

If you have questions about these Terms of Service, an order, payment or your account, please contact our support team.